{"id":1211,"date":"2007-02-23T12:00:00","date_gmt":"2007-02-23T12:00:00","guid":{"rendered":"http:\/\/orcldoug.com\/blog\/?p=1211"},"modified":"2007-02-23T12:00:00","modified_gmt":"2007-02-23T12:00:00","slug":"the-continuing-tale-of-rbs","status":"publish","type":"post","link":"http:\/\/orcldoug.com\/blog\/2007\/02\/23\/the-continuing-tale-of-rbs\/","title":{"rendered":"The Continuing Tale of RBS"},"content":{"rendered":"<p> I remember reading <a href=\"http:\/\/wedonotuse.blogspot.com\/2006\/08\/miracle-scotland-rbs-and-trolley.html\">this posting<\/a> on <a href=\"http:\/\/wedonotuse.blogspot.com\/\">Mogens Norgaard&#8217;s blog<\/a>, leaning back in my seat somewhat smugly and thinking &#8211; &#8216;Oh, yes. UK anti-money-laundering legislation. I know all about that. Poor man&#8217;. Well, without wanting to be too unkind to RBS who are just following the rules, I&#8217;ve had my own minor trials opening a business bank account this week.<\/p>\n<p>I decided to go for RBS. One, because it&#8217;s the most convenient for my house and two, because I wouldn&#8217;t touch HBOS with a barge-pole, given the shockingly bad customer service I had from them for years before I closed all my accounts there.<\/p>\n<p>Monday &#8211; go to open the bank account with my passport, utility bill and company registration document. No-one there who can open a business account &#8211; come back Wednesday.<\/p>\n<p>Wednesday &#8211; go in to fill in the forms and have myself formally identified. Excellent. However, Madeleine is the company secretary so they will need her to sign all of the forms and to identify her too.<\/p>\n<p>Thursday &#8211; Madeleine and I go in with her ID and the completed application forms. On the way, Madeleine informs me that her passport expired a couple of weeks ago. The bank won&#8217;t accept it and she has no other form of photo ID as she doesn&#8217;t drive yet.<\/p>\n<p>Now we&#8217;re in the position where I can&#8217;t be paid for several weeks unless (and this is what we&#8217;ll have to do), she goes through to Glasgow to get an emergency passport renewal which will cost about \u00a3100. When we were looking through the passport application, we realised that the only ID she needs is her previous passport as long as the photo is still a reasonable likeness. So she can get a new passport with her existing passport as her sole ID, but not a bank account. Sigh.<\/p>\n<p>Here&#8217;s the punchline. I looked back at Mogens blog to get the URL and damn me if I&#8217;m not convinced we&#8217;re talking about the same branch of the same bank! I recognise the name and his description of the business manager perfectly.<\/p>\n<p>I should really try to remember what I&#8217;ve read on other people&#8217;s blogs.<\/p>\n<p>For the record, RBS are not unusual in this regard and are only following the rules.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I remember reading this posting on Mogens Norgaard&#8217;s blog, leaning back in my seat somewhat smugly and thinking &#8211; &#8216;Oh, yes. UK anti-money-laundering legislation. I know all about that. Poor man&#8217;. Well, without wanting to be too unkind to RBS who are just following the rules, I&#8217;ve had my own minor trials opening a business&hellip; <a class=\"more-link\" href=\"http:\/\/orcldoug.com\/blog\/2007\/02\/23\/the-continuing-tale-of-rbs\/\">Continue reading <span class=\"screen-reader-text\">The Continuing Tale of RBS<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1211","post","type-post","status-publish","format-standard","hentry","category-uncategorized","entry"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":875,"url":"http:\/\/orcldoug.com\/blog\/2006\/01\/25\/application-security\/","url_meta":{"origin":1211,"position":0},"title":"Application Security","date":"January 25, 2006","format":false,"excerpt":"Some conversations are a recurring experience of DBA life.DBA [to software vendor] - 'So why does the application schema owner need to have the DBA role privilege?' Vendor - 'The installation procedure requires it' DBA - 'So can we revoke it after the installation?' Vendor - 'It hasn't been tested\u2026","rel":"","context":"With 4 comments","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1066,"url":"http:\/\/orcldoug.com\/blog\/2006\/08\/29\/great-expectations\/","url_meta":{"origin":1211,"position":1},"title":"Great Expectations","date":"August 29, 2006","format":false,"excerpt":"I'm working on our script to change the oracle owner unix account password across our server estate at the moment and it occurred to me it might be worth mentioning the expect utility for anyone who might not have come across it. It allows you to write scripts that automate\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1620,"url":"http:\/\/orcldoug.com\/blog\/2010\/12\/05\/ukoug-2010-my-personal-account\/","url_meta":{"origin":1211,"position":2},"title":"UKOUG 2010 &#8211; My Personal Account","date":"December 5, 2010","format":false,"excerpt":"I'm not sure whether I was very lucky this past week or very unlucky.DebitIt took me 14 hours to get from Edinburgh to Birmingham. That's almost a Hotsos Symposium trip!My skin condition flared up which meant I was in a thoroughly miserable mood and had to miss quite a few\u2026","rel":"","context":"With 4 comments","img":{"alt_text":"","src":"\/serendipity\/uploads\/xukoug2010_1.jpg.pagespeed.ic.OcTN1bdwhB.jpg","width":350,"height":200},"classes":[]},{"id":1291,"url":"http:\/\/orcldoug.com\/blog\/2007\/07\/06\/yahoo-mail-again\/","url_meta":{"origin":1211,"position":3},"title":"Yahoo Mail (again)","date":"July 6, 2007","format":false,"excerpt":"Some blogs are fun to write, but this isn't one of them. Unfortunately it's been rattling around in my head for a couple of weeks, waiting to be written.I've become gradually more miserable and disappointed as regular comments have appeared on an earlier blog about problems with Yahoo Mail. They've\u2026","rel":"","context":"With 6 comments","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1573,"url":"http:\/\/orcldoug.com\/blog\/2010\/03\/07\/hotsos-2010-day-0-cuddly-toy-carnage\/","url_meta":{"origin":1211,"position":4},"title":"Hotsos 2010 &#8211; Day 0 &#8211; Cuddly Toy Carnage","date":"March 7, 2010","format":false,"excerpt":"It's 4am on Sunday, so it must be America.This time I think I'm going with the Jonathan Lewis approach of sticking to GMT while I'm over here and accepting I'll be waking up at some ungodly hour which means I can get several hours work done before the day kicks\u2026","rel":"","context":"With 8 comments","img":{"alt_text":"","src":"\/serendipity\/uploads\/hotsos2010_boys1.jpg","width":350,"height":200},"classes":[]},{"id":1615,"url":"http:\/\/orcldoug.com\/blog\/2010\/10\/30\/ot-movember\/","url_meta":{"origin":1211,"position":5},"title":"OT: Movember","date":"October 30, 2010","format":false,"excerpt":"Lord help me and eternal hell on Graeme Pitt for badgering me into this ...\"This Movember I've decided to donate my face to raising awareness about prostate cancer.\u00a0 My donation and commitment is the growth of a moustache for the entire month of Movember, which I know will generate conversation,\u2026","rel":"","context":"With 7 comments","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/posts\/1211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/comments?post=1211"}],"version-history":[{"count":0,"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/posts\/1211\/revisions"}],"wp:attachment":[{"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/media?parent=1211"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/categories?post=1211"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/orcldoug.com\/blog\/wp-json\/wp\/v2\/tags?post=1211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}